A Guide to Ecommerce Software
We talked to 917 users of ecommerce software and discovered Shopify is most recommended, bandwidth overage charges are (still) a problem and most users don’t want to rely on a developer.
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Industry leader— loved for its intuitive interface and app store.98%
Perfect for selling a few products.94%
Users recommend Big Cartel for stores just starting out.91%
Wordpress plugin with many useful extensions.90%
Open source ecommerce software with plenty of extensions.88%
Strong customer support.86%
Easy to use but limited.83%
Good pricing and support but difficult to use.80%
Targets mature or growing stores.79%
Open source ecommerce software that integrates with Drupal.78%
Website builder that’s added ecommerce in the last few years.76%
Website builder that’s added ecommerce in the last few years.74%
Highly customizable but difficult to use.74%
Poor customer support and frustrating bandwidth charges.72%
Plenty of modules but difficult to use.70%
Difficult to use with frustrating bandwidth overage charges.65%
Good for beginners but expensive.65%
Expensive and difficult to use.51%
About this Guide
Wise Buyer publish in-depth guides to software (all our guides). We take inspiration from companies such as The Wirecutter. If you'd like to hear when we publish new guides, you can join our newsletter.
While the research for our buyer guides is a team effort, Steve Benjamins writes the guides. Steve founded Wise Buyer in late 2016. He’s also the founder of Site Builder Report— where he writes in-depth reviews of website and store builders. In the evenings he also makes music which you can listen to here.
We’re always trying to find ways to improve our guides so if you have any comments or suggestions please email firstname.lastname@example.org.
How we calculate customer satisfaction
Customer satisfaction is the percentage of users that we talked to that recommended the product. We talk to a minimum of 30 users / company in order to calculate the customer satisfaction. (If we're not able to find 30 users, we don't include the company in our guide.)
When was this guide published?
This guide was published Dec 21 2016.