Free — "World best out if all the free builders I've used.", "has a very robust free version", "It's as good as all the other builders, but it is really free.", "We use Zoho Sites for these websites because it is free for our 5 sites so far (and very cheap for any additional sites we might add)", "I mainly chose it because it is free ", "I actually really like it... probably more so since it is free.", "I love zoho because it's a very simple / basic web host for absolutely free."
People Don't Like
Slow Support — "my website went down and it took a month for Zoho to get their shit together", "little support is provided", "U can always ask questions but it's normally a 24 hour turnaround time for a response.", "customer service responds (there they are ahead of Wix) but it might take a few days"
Not Easy to Use — "There is no support and to edit it on your own is a nightmare.", "I would not recommend it for flexibility or ease of use.", "it is a bit clunky and unforgiving at times", "a little clunky and sometimes confusing", "Zoho has pretty weak tools. And our Zoho website is pretty bad"